Friendly, patient tech help
Tech help, with patience included.
One-on-one help with your phone, computer, Wi-Fi and more. We go at your pace, explain every step in plain English, and never make you feel rushed.
Rather talk to a real person?
Give us a call. We'll listen, figure out what's going on, and help you get it sorted.
(216) 209-1331Monday to Friday, 9 AM to 6 PM Eastern
What we help with
If it plugs in, lights up, or connects to the internet, we can help.
Phones and tablets
Setting up a new phone, texting photos, making text bigger, and getting your apps to behave.
Computers and laptops
Slow computers, updates, saving and finding files, and moving everything to a new machine.
Wi-Fi and internet
Getting connected, fixing spotty Wi-Fi, and keeping your home network safe.
Email and video calls
Sending and organizing email, and joining video calls with family, friends, and doctors.
Printers, TVs and smart devices
Printing that actually works, streaming on your TV, and setting up smart speakers.
Scams and passwords
Spotting scam calls and emails, and keeping your passwords safe and easy to manage.
How it works
Getting help is as easy as one, two, three.
Tell us what's going on
Call us or book online. Describe the problem in your own words. There are no wrong answers.
Pick a time that suits you
We set up a session at a time that works for you, in your home, at our office, or over a video call. No pressure and no rush.
We fix it together
We solve the problem and show you how, step by step, so you feel confident next time.
Pricing
Simple, honest pricing. No surprises.
Hourly support
$50–$75per hour
- Personalized device assistance
- In-home, at our office, or virtual
- Flexible scheduling
Most popular
8-session package
$550total
Save $50
- Eight 60-minute sessions
- Covers multiple devices
- Great for step-by-step learning
Smart home setup
Starting at$75
- Install and configure devices
- Teach usage and best practices
- Personalized recommendations
Community workshops
Custom pricing
- Tech learning for community groups
- Engaging, hands-on sessions
- Confidence-building programs
Run a community center or senior living community? We offer group options too. Email support@hexontechservices.com.
Not sure which is right for you? Give us a call and we'll talk it through. No pressure, ever.
Helping a loved one such as parent or grandparent?
We can work directly with your loved one and keep you in the loop, so you don't have to be their tech support from across town.
About us
A real person who takes the time.
Hexon Tech Services is run by Cody A. Topola, who has spent more than ten years helping people and teams make technology work for them.
Every session is built around patience. We listen first, go at your pace, and make sure you feel confident before we're done.
Hexon Tech Services is part of Hexon Foundry, LLC. Need help with your business's systems and processes? Visit Hexon Foundry.
Common questions
Good questions. Straight answers.
Do I need to know anything about technology first?
Not a thing. We start wherever you are, and we never use jargon without explaining it.
What if my question seems silly?
There are no silly questions here. If it's getting in your way, it's worth fixing, and we're happy to help.
Can I set up help for a family member?
Yes. Call us and tell us a little about your loved one. We'll work with them directly and keep you posted.
When are you available?
Monday to Friday, 9 AM to 6 PM Eastern. You can also book a time online whenever it suits you.
Ready for stress-free tech help?
Call us today. A real person will answer, listen, and help you take the next step.